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Verbal Communication: Basic Skills for Beginners

Categories Competency Skills
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About Course

Developing your career isn't just about technical skills; it's also about effective communication. In our Verbal Communication: Basic Skills for Beginners course, you’ll learn essential tips for successful communication and how to handle negotiations. We also focus on networking to help you build valuable connections. Whether you're new or experienced, this course will enhance your communication skills and open new opportunities in today’s job market. Join us to elevate your career!
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What I will learn?

  • Communication and Listening: Learn effective communication and active listening skills to convey messages clearly and understand others' perspectives.
  • Confidence and Rapport: Build confidence in expressing ideas and establish positive relationships with colleagues, clients, and stakeholders.
  • Customer Service and Negotiation: Enhance customer service abilities and acquire negotiation techniques for mutually beneficial agreements.
  • Marketing and Networking: Understand marketing communication and develop networking strategies for career advancement.
  • Teamwork and Time Management: Improve team communication, presentation skills, time management, and conflict resolution for a productive work environment and career growth.

Course Curriculum

Introduction to the e-Learning Course
This introduction lesson will guide you step by step on how to make the most of this course.

Module 1: Fundamentals of Effective Verbal Communication
Learn the foundational skills of effective verbal communication, including active listening and clear, confident speaking, essential for successful interactions in any setting.

Module 2: Customer Interaction and Service Excellence
Learn techniques for building rapport, addressing customer or client inquiries, and delivering exceptional service to enhance customer / client satisfaction and business reputation.

Module 3: Negotiation and Business Communication
Explore essential negotiation skills and effective business communication strategies to overcome barriers and achieve favorable outcomes in professional dealings.

Module 4: Marketing and Branding Communication
Craft compelling marketing messages and communicate brand values to engage customers, strengthening brand identity and loyalty.

Module 5: Networking Strategies for Business Growth
Develop professional networks through effective communication, leveraging opportunities to build relationships that drive business growth and success.

Module 6: Effective Team Communication
Enhance teamwork through effective communication strategies, collaborative efforts, and conflict resolution to ensure productive and harmonious work environments.

Module 7: Presentation Skills
Learn to prepare and deliver engaging presentations confidently, using visual aids effectively to captivate and inform your audience.

Module 8: Time Management for Productivity
Discover the importance of time management in business, mastering task prioritization and deadline management to maximize productivity.

Module 9: Conflict Resolution in the Workplace
Understand workplace conflicts and learn strategies for resolving them amicably, ensuring effective communication during conflict resolution processes.

Module 10: Career Development through Communication
oost your professional growth by learning communication skills, setting career goals, and building relationships to advance in your career.

Module 11: Course Recap and Resources
In this module, we’ll cover key final steps: avoiding common mistakes, reviewing course highlights, and understanding important terms to ensure your readiness for success.

Earn a certificate of completion.

Earn this certificate of completion after enhancing your basic skills & increased knowledge base.

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Excellent experience!!

Material Includes

  • 1. Online Study Materials: Engaging and informative lessons covering key aspects.
  • 2. Interactive Quizzes: Short quizzes after most of the module to test your understanding and reinforce learning.
  • 3. Case Studies: Real examples to illustrate the applications.
  • 4. Certification: A certificate of completion upon successfully finishing the course.

Tags

Communication Skills Training Customer Service Communication Effective Business Communication Entrepreneurial Communication Skills Networking and Relationship Building Presentation Skills Development Verbal Communication Workplace Communication Strategies
$2.70 $5.41
(Includes all Tax)
  • Level
    Beginner
  • Duration
    33 hours
  • Last Updated
    12/05/2026
  • Enrollment validity
    Enrollment validity: Lifetime
  • Certificate
    Certificate of completion

Instructor

Sanjeev Kumar
Sanjeev Kumar
Director- General Academy for Basic Brilliance and Upskilling
Sunita Kumar
Sunita Kumar
CEO- General Academy for Basic Brilliance and Upskilling

Target Audience

  • 1. Workplace communication skills enhancement
  • 2. Customer interaction improvement for entrepreneurs
  • 3. Career advancement through effective communication
  • 4. Workforce entry with professional skill development
  • 5. Confident, effective professional communication
  • 6. Retirees developing volunteer communication skills
  • 7. Job seekers' standout interview communication
  • 8. Team communication enhancement for leaders
  • 9. Sales pitch and negotiation refinement
  • 10. Captivating audience engagement skills
  • 11. Essential communication skills for transitions

Requirements

  • 1. Age: 18+ years
  • 2. Education: Min 10+2 or Graduate (B.A., B.Sc., B.Com. or equivalent).
  • 3. Work Experience: Fresher or experienced with 1 to 3 years is a plus.
  • 4. Time Commitment: To complete the 11-module course, you may need about 4 to 6 weeks, investing 6 to 8 hours per week, with each module taking approximately 3 hours.
  • 5. Device and Internet: Computer or Mobile Device with Internet Access
  • 6. Basic Computer Literacy: Ability to navigate online platforms, access online materials, and submit assignments online.
  • 7. Language Proficiency: Basic understanding of English to comprehend course content and participate in activities. Translations in regional languages may be available, but accuracy is not guaranteed.
  • 8. Motivation to Learn: A strong desire to improve your skills.