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5.00 (2 Ratings)
Sales Executives in FMCG: Basic Sales Skills for Beginners
About Course
Welcome to the "Sales Executives in FMCG: Basic Sales Skills for Beginners in FMCG" course! With this course you may learn basics of sales; how to talk to customers, handle their questions, and make sales. We will cover how to find new customers and how to build strong relationships with them. You may also learn about different sales tools and how to use them. By the end of this course, you may have the skills you need to start a career in sales. Let’s get started and boost your sales skills!
What I will learn?
- Fundamentals of Sales
- Effective Communication Skills
- Persuasion and Influence
- Sales Process Mastery
- Product Knowledge
- Customer Service Excellence
- Utilization of Sales Tools
- Career Development in Sales
Course Curriculum
Introduction to the e-Learning Course
This introduction lesson will guide you step by step on how to make the most of this course.
Module 1: Introduction to Sales
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QUIZ Module 1: Introduction to Sales
Module 2: Sales Skills and Techniques
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Lesson 1: Communication Skills
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Lesson 2: Persuasion and Influence
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Lesson 3: Presentation Skills
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QUIZ Module 2: Sales Skills and Techniques
Module 3: Sales Process
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Lesson 1: Prospecting and Lead Generation
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Lesson 2: Building Relationships
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Lesson 3: Closing the Sale
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QUIZ Module 3: Sales Process
Module 4: Product Knowledge
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Lesson 1: Understanding Your Product
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Lesson 2: Tailoring Solutions to Customer Needs
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Lesson 3: Demonstrating Products
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QUIZ Module 4: Product Knowledge
Module 5: Customer Service
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Lesson 1: Importance of Customer Service in Sales
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Lesson 2: Managing Customer Interactions
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Lesson 3: Building Long-Term Customer Loyalty
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QUIZ Module 5: Customer Service
Module 6: Sales Tools and Technologies
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Lesson 1: CRM Systems
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Lesson 2: Sales Automation Tools
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Lesson 3: Data-Driven Sales
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QUIZ Module 6: Sales Tools and Technologies
Module 7: Ethics and Compliance in Sales
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Lesson 1: Understanding Sales Ethics
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Lesson 2: Legal Compliance in Sales
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Lesson 3: Handling Sales Disputes and Complaints
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QUIZ Module 7: Ethics and Compliance in Sales
Module 8: Personal Development
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Lesson 1: Setting Sales Goals
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Lesson 2: Time Management
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Lesson 3: Continuous Learning
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QUIZ Module 8: Personal Development
Module 9: Career Guidance and Professionalism
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Lesson 1: Building a Sales Career
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Lesson 2: Professionalism in Sales
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Lesson 3: Interview Preparation
Module 10: Course Recap and Resources
In this module, we’ll cover key final steps: avoiding common mistakes, reviewing course highlights, and understanding important terms to ensure your readiness for success.
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Common Mistakes and How to Prevent Them
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Glossary of Key Terms
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Course Recap
Earn a certificate of completion.
Earn this certificate of completion after enhancing your basic skills & increased knowledge base.
Student Ratings & Reviews
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A good course for good job. Lots of sales process discussed.
Very useful course for interview preparations.
Material Includes
- 1. Online Study Materials: Engaging and informative lessons covering key aspects.
- 2. Quizzes: Short quizzes after most of the module to test your understanding and reinforce learning.
- 3. Examples: Cases and examples to illustrate the application of learned skills.
- 4. Certification: A certificate of completion upon successfully finishing the course.
₹450.00
₹500.00
(Including Tax)*
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LevelBeginner
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Duration30 hours
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Last Updated16/12/2025
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Enrollment validityEnrollment validity: 180 days
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CertificateCertificate of completion
Hi, Welcome back!
A course by
Sanjeev Kumar
Director- General Academy for Basic Brilliance and Upskilling
TheFirstSalary.Com
General Academy for Basic Brilliance and Upskilling
Target Audience
- 1. Entry-Level Job Seekers
- 2. Recent Graduates
- 3. Career Changers
- 4. Young Professionals
- 5. Unemployed Individuals
- 6. Sales Intern
Requirements
- 1. Age: 18+ years
- 2. Education: Graduate (B.A., B.Sc., B.Com. or equivalent).
- 3. Work Experience: Fresher or experienced with 1 to 3 years is a plus.
- 4. Time Commitment: Dedicate to complete the 10-module course, with time investment of 6 to 8 hours per week in 4 to 6 weeks with each module taking approximately 3 hours.
- 5. Device and Internet: Computer or Mobile Device with Internet Access
- 6. Basic Computer Literacy: Ability to navigate online platforms, access online materials, and submit assignments online.
- 7. Language Proficiency: Basic understanding of English to comprehend course content and participate in activities. Translations in regional languages may be available, but accuracy is not guaranteed.
- 8. Motivation to Learn: A strong desire to improve your skills.
- 9. Exposure to sales, products and market
- 10. Open Mindset: Willingness to learn and apply new strategies for handling workplace challenges.
- 11. Active Participation: Engage with course materials, complete exercises, and participate in discussions.
- 12. Professional Attitude: Approach the course with a focus on personal growth and professional development.
- 13. Note-taking Supplies: Prepare to take notes and reflect on key concepts and strategies.
